Excellent service

Best gaming device, came loaded with all the games I use to play as a kid and ready to use right out of the box

Console works great. Awesome

Awesome, but needs instructions on how to add more games.

I hoped to finally find a solution for my RG351P, but from Italy the cost increases too much, more than to buy a new machine game. However is the best solution I found till now. Thanks. Regards.

Hi everyone, it’s everything I could have asked for. I need to re-contact to see if they sell light guns. So many games and haven’t found one that doesn’t work.
Machine arrived earlier than expected.
Super easy to operate.
Couldn’t be happier.
Cheers guys awesome unit 👍

After several months of research, I decided on The King of Retro Arcade - STEEL XL DECK by ElectroArcade. I was a bit nervous, as it would be shipping from Australia to Los Angeles. But, their commitment to customer service and satisfaction guarantee couldn’t be matched by other products on Amazon. So, I decided to pay a bit more for the peace of mind and, boy, I am glad I did.

The deck vinyl I wanted wasn’t on stock, but I emailed and received a response immediately. They had an extra one by chance, but I had to install it myself and they would throw it in for free if I upgraded to the Sanwa joysticks. I did it, and not only, did they include the Vinyl, but also threw in an unexpected Xbox controller for free - I imagine a small gift for Christmas.

And as Christmas was drawing near, I followed up to check on the status of shipment, and they responded each time. Forgot to mention that they also managed to help with a glitch on their checkout system - the cheaper shipping option wasn’t displaying when I upgraded to the Sanwa joysticks. I paid the higher amount but was credited the difference all on the same day. Again, great customer service, across the Pacific Ocean.

As for the product, my son and I couldn’t be happier. He is now playing games I would play when I was a kid and he loves them. Classics never die. Friends came over and both kids and parents had a blast. Also love that the deck produces sound and light and that it’s wider than other decks. Makes a huge difference.

Thanks ElectroArcade. Maybe one day I’ll make it to Australia to thank you in person (and buy other stuff).

Quick delivery, excellent quality- takes me back
Thanks folks 👍🏻

Zipper quality feels and looks solid. Snug fit for the handheld gaming device.

Great service from Electro Arcade, I ordered quite late and still received within a few days just before Xmas Day :D.

As for the product - for me it plays everything I want it to very smoothly. Screen is bright. Controls feel nice and are responsive. Sound is good. Plenty of battery life while also performing well. Haven't been able to fault it.

Got my Dual Deck today and played most of the afternoon and the family and I love it. My only feedback would be that the joysticks are free to rotate which can affect gameplay sometimes, aside from this I really love it.

Staff were fantastic to deal with and product is great

Very happy with my machine, with something like 7500 games with many old favourites like Mario 64, virtual cop and time crisis hrs and hrs of fun

Has all my favourite games from the 90's arcade era, loads quickly, games play smoothly, you can make your own favourites list and best of all , all the games are in thier correct aspect ratio, no more playing games that are stretched looking like Ryu put on 50kg lol

Totally awesome thanks folks, better than I could have imagined. Really appreciated the fast turn around on delivery for Christmas. Love your work folks thanks 😊