Shipping & Delivery Information

Processing Time

• Standard handling time: Up to 3 business days
• We strive to process most orders much faster
• During high-volume periods, please allow the full processing window

Delivery Options

Australia Post Express

• Recommended for fastest delivery
• Priority handling and expedited shipping
• Tracking provided

Standard Shipping

• Available for all orders
• Regular processing and delivery times apply
• Tracking provided

Important Notes

Order Processing

We take pride in our swift order fulfillment process. Most orders are processed and shipped promptly, though we reserve up to 3 business days for handling during peak periods.

Delivery Times

While we ensure quick processing on our end, please be aware that actual delivery times may vary due to factors beyond our control, including:

• Carrier network delays
• Supply chain disruptions
• Seasonal volume increases
• Weather conditions
• Regional service disruptions

Tracking & Updates

Once your order is picked up by our shipping partner, you’ll receive tracking information to monitor your delivery’s progress. While we cannot control carrier delays, we’re here to assist with any shipping-related queries.

For specific delivery time estimates or questions about your order, please contact our customer service team.

MiniBeast

MiniBeast stands purchased on their own are sent by tracked courier.

MiniBeast arcade machines or bundled with a stand are sent using Road Express and take 4-7 business days for interstate metro.

Please allow 7 days for Regional.

VIC is usually up to 2 days

Where we ship

We currently ship all products Australia-wide. International shipping is currently paused.

Shipping fees and estimates

Depending on parcel size and destination, in general, shipping fees within Australia for small items can range between AUD$8 – $36.

Within Australia, we use a combination of Couriers and Australia Post to send products quickly and safely. This usually takes between 1-3 days, depending on the distance from our HQ in Melbourne’s South East. Non-Metro areas may take longer. Please keep in mind that while all efforts are made for a speedy dispatch and delivery service, we cannot control delivery providers.

For larger items, including the Minibeast and Shooter Pedestal, due to size, we need to use express road freight services that can vary from $50 and upward. Shipping duration via road express will depend on your distance from Melbourne and can range between a few days to over 1 week. Sydney and Brisbane usually take a few days in transit, while Adelaide takes a bit longer, with Perth being one of the longer hauls.

In order to gain a clearer estimate of what chosen products will cost to deliver to you, please add products to your cart along with your postcode on the cart/basket page. Simply add desired products to your cart and click on the bag in the top right-hand corner to access this from anywhere on our website.

Free shipping

From time to time, we offer free shipping promotions within Australia, in which case Electro Arcade will select the optimal delivery method. Customers are also free to opt for other paid shipping methods. We always try our hardest to work with shipping providers that deliver quickly and safely.

In many cases, should you purchase a large unit, we should be able to bundle shipping with smaller handheld consoles for little to no additional shipping fees. Please reach out to us, and we can review and refund full or partial shipping fees where we can.

Handling time

While orders can go out the same day, we allow a handling time of up to 3 business days. So if you purchase on Friday, it’s likely your item will be shipped by Tuesday at the latest.

How long till I get my order?

While many customers have received their items within 1-3 days, the general spiel is that unless you live in a remote area, orders take 2-7 business days to arrive at your destination, and remote areas may take a little longer.

During the checkout process, we will confirm shipping costs and provide a travel estimate which takes affect once items have been picked up by the courier or lodged at the Post Office.

Tracking information

Unless otherwise stated, all our orders are trackable. Tracking information will be sent to your provided email address once the order has been dispatched.

Who do we use to ship with?

In most cases, we use Australia Post (Parcel Post or Express Post) for smaller items, and road express freight for larger items such as arcade machines.

Depending on your location, we may need to use Australia Post to reach you. We may also use Australia Post Express to expedite your item.

Christmas 2026 delivery cut-off dates

Our carriers publish their Christmas 2026 cut-off dates in late October to November. We’ll list them here as soon as they’re confirmed.

As a guide, order small items by early December, and arcade machines and other large items by late November, especially for WA, NT, TAS and regional areas.