Shipping & Delivery Information

Processing Time

Standard handling time: Up to 3 business days
We strive to process most orders much faster
During high-volume periods, please allow the full processing window

Delivery Options

Australia Post Express

Recommended for fastest delivery
Priority handling and expedited shipping
Tracking provided

Standard Shipping

Available for all orders
Regular processing and delivery times apply
Tracking provided

Important Notes

Order Processing

We take pride in our swift order fulfillment process. Most orders are processed and shipped promptly, though we reserve up to 3 business days for handling during peak periods.

Delivery Times

While we ensure quick processing on our end, please be aware that actual delivery times may vary due to factors beyond our control, including:

Carrier network delays
Supply chain disruptions
Seasonal volume increases
Weather conditions
Regional service disruptions

Tracking & Updates

Once your order is picked up by our shipping partner, you’ll receive tracking information to monitor your delivery’s progress. While we cannot control carrier delays, we’re here to assist with any shipping-related queries.

For specific delivery time estimates or questions about your order, please contact our customer service team.

MiniBeast

MiniBeast stands purchased on their own are sent via Courier, tracked by Sendle.

MiniBeast arcade machines or bundled with a stand are sent using Road Express and take 4-7 business days for interstate metro.

Please allow 7 days for Regional.

VIC is usually up to 2 days

Where we ship

We currently ship all products Australia-wide. International shipping is offered for select products and destinations. Should your desired product not ship to your location, please reach out to us first so that we can review it further.

Shipping fees and estimates

Depending on parcel size and destination, in general, shipping fees within Australia for small items can range between AUD$8 – $36.

Within Australia, we use a combination of Couriers and Australia Post to send products quickly and safely. This usually takes between 1-3 days, depending on the distance from our HQ in Melbourne’s South East. Non-Metro areas may take longer. Please keep in mind that while all efforts are made for a speedy dispatch and delivery service, we cannot control delivery providers.

For larger items, including the Minibeast and Shooter Pedestal, due to size, we need to use express road freight services that can vary from $50 and upward. Shipping duration via road express will depend on your distance from Melbourne and can range between a few days to over 1 week. Sydney and Brisbane usually take a few days in transit, while Adelaide takes a bit longer, with Perth being one of the longer hauls.

In order to gain a clearer estimate of what chosen products will cost to deliver both locally and internationally, please add products to your cart along with your postcode on the cart/basket page. Simply add desired products to your cart and click on the bag in the top right-hand corner to access this from anywhere on our website.

Free shipping

From time to time, we offer free shipping promotions within Australia, in which case Electro Arcade will select the optimal delivery method. Customers are also free to opt for other paid shipping methods. We always try our hardest to work with shipping providers that deliver quickly and safely.

In many cases, should you purchase a large unit, we should be able to bundle shipping with smaller handheld consoles for little to no additional shipping fees. Please reach out to us, and we can review and refund full or partial shipping fees where we can.

Handling time

While orders can go out the same day, we allow a handling time of up to 3 business days. So if you purchase on Friday, it’s likely your item will be shipped by Tuesday at the latest.

How long till I get my order?

While many customers have received their items within 1-3 days, the general spiel is that unless you live in a remote area, orders take 2-7 business days to arrive at your destination, and remote areas may take a little longer.

During the checkout process, we will confirm shipping costs and provide a travel estimate which takes affect once items have been picked up by the courier or lodged at the Post Office.

Tracking information

Unless otherwise stated, all our orders are trackable. Tracking information will be sent to your provided email address once the order has been dispatched.

Who do we use to ship with?

In most cases, we use a combination of Sendle Couriers, Australia Post, and Road Express for larger items.

Depending on your location, we may need to use Australia Post to reach you. We may also use Australia Post Express to expedite your item.

Christmas 2025 delivery cut-off dates

Please note that while our freight partners are quite efficient, these cutoff dates are provided to us and we are unable to forecast any unexpected delays, nor guarantee packages will arrive in the proposed timeframe.

Please check the below as a guide only.

Sendle Couriers

NT, WA, Remote – sent by Monday 8th December

Interstate Metro – sent by Wednesday 17th December

Vic Metro – sent by Friday 19th December

Australia Post Standard Parcels

NT – sent by Tuesday 16th December

WA – sent by Thursday 18th December

NSW, ACT, QLD, SA, TAS – sent by Friday 19th December

VIC – sent by Monday 22nd December

Australia Post Express Parcels

NT, TAS, WA – sent by Monday 22nd December

NSW, ACT, VIC, QLD, SA – sent by Tuesday 23rd December

Road Express

DARWIN NT – sent by Thursday 10th December

TAS – sent by Tuesday 15th December

BRIS – sent by Thursday 17th December

SYDNEY, ADELAIDE – sent by Friday 18th December

MELB METRO – sent by Tuesday 23rd December